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Yes, we ship internationally to anywhere in the world.
Delivery to both Spain and Portugal usually takes 1 working day. However, in some cases, it may take up to 2 working days.
International shipments depend on the shipping method selected. The "express" method usually takes 1-2 business days while the "standard" method can take 2-4 business days.
These times are estimates and it is possible that in some cases delivery may take longer than expected. At checkout you will receive a tracking number where you can get more details about your shipment.
Shipping is free for both Spain and Portugal for orders over 200€. For purchases less than this amount, shipping has a fixed cost of 9€ + VAT.
The cost of international shipping is calculated based on the weight of the items in the basket, the destination address and the shipping method selected.
Yes, you can return an item as long as 15 days have not passed since you received it and the item has not been used. item has not been used.
Once we receive the item in our warehouse, we will inspect it and assess its condition. condition of the item. If it is in perfect condition, we will proceed to refund the amount of the article.
You will need to contact us by sending an email to [email protected] so that we can provide you with the address to which you need to send the items.
Once we receive the item in our warehouse, we will inspect it and assess its condition. condition. If it is in perfect condition, we will proceed to refund the amount of the article.
Yes, in the event of an error in your order you can contact us via chat or by sending us an email to to [email protected] as soon as possible so that we can make the necessary changes.
Yes, you need to have a valid intra-EU VAT number and create a customer account on our website. Once you have created your account, go to your profile, fill in the default billing details and enter your intra-community VAT number in the appropriate box.
After completing the above process, send us a message via chat or email and we will validate your account so that you can make VAT-free purchases.
Note: The purchase without VAT is not applicable to companies invoicing in Spain.
Credit Card: We use PayComet as a payment gateway for this type of transaction.
PayPal: One of the most secure platforms for online payments.
Bank transfer: Make a transfer to the following account number "IBAN - ES74 0128 0313 3601 0004 4747" and indicate in the concept the order number. The order will not be dispatched until the money or proof of payment is received.