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Cookie policy

Privacy

Cookie policy

This policy explains which cookies and similar technologies we use on PickAudio, for what purpose and how you can manage them at any time.

What are cookies?

Cookies are small files stored on your device when you visit a website. Together with technologies such as local storage, they let us remember your actions and preferences and gather statistical information about site usage.

Cookie categories

Necessary

Essential for browsing, keeping the cart, signing in and ensuring security. They do not require consent.

Analytics

Enables Google Analytics and Vercel Analytics to measure site usage. It is independent from Google Ads consent.

Marketing

Enables Google Ads storage, user-data use and personalization. It is independent from analytics.

Cookies we use

NamePurposeDurationType
sessionVendureKeeps the user session and the active order.SessionNecessary
pickaudio_google_*PickAudioSecure sign-in with Google (state, nonce and PKCE verifier).10 minutesNecessary
pickaudio-mock-cartPickAudioStores the cart in the catalog demo mode.24 hoursNecessary
pickaudio-consent (cookie + localStorage)PickAudioStores your preferences in a cookie and local storage. Both are invalidated after 12 months.12 monthsNecessary
pickaudio-analytics-attributionPickAudio (localStorage)Stores the first and last acquisition source, the entry pathname without parameters, UTM parameters and click identifiers (gclid, gbraid, wbraid or dclid) according to the consent granted; when synchronized to an order, it is retained for that order's retention period.90 days locally; on the order, for its retention periodAnalytics / marketing
pickaudio-analytics-identifiersPickAudio (localStorage)Stores the Google Analytics client identifier and, separately, the session identifier when you accept analytics.Client: 90 days; session: 24 hoursAnalytics
ga4:v2:purchase:<orderCode>PickAudio (localStorage)Stores the timestamp of an acknowledged Google Analytics purchase event, when you accept analytics, to prevent duplicate measurement after the success page remounts.90 daysAnalytics
pickaudio-wishlistPickAudio (localStorage)Keeps the products saved in your wishlist.PersistentFunctional
pickaudio-recent-searchesPickAudio (localStorage)Remembers your recent searches in the search box.PersistentFunctional
Google Consent Mode (sin cookies)GoogleCommunicates consent states and limited signals for measurement and modelling while storage is denied. It does not read or write analytics or advertising cookies.Does not set cookiesAnalytics / marketing
_ga, _ga_*Google AnalyticsMeasures visits, navigation and purchases when you accept the analytics category.Up to 24 monthsAnalytics
_gcl_*Google AdsPreserves click attribution and enables advertising measurement or personalization when you accept marketing.Up to 90 daysMarketing
Sin cookies: Web Analytics / Speed InsightsVercelMeasures visited pages and performance in aggregate when you accept analytics. Sensitive URLs are excluded.Does not set cookiesAnalytics
tidio_*TidioShows the customer support chat and remembers the conversation if you accept marketing or open the chat.Up to 12 monthsFunctional / marketing

Manage your consent

You can grant or withdraw analytics and marketing separately. If you enable marketing without analytics, Vercel and Google Analytics cookies remain disabled while Google Ads receives the selected advertising permissions.

Legal basis and more information

Non-necessary cookies are stored only with your consent. While storage is denied, advanced Google Consent Mode may send limited cookieless signals with the selected states; you can change your choice at any time.

If you complete a purchase, the consented attribution copy sent with the order remains associated with it for its legal and operational retention period.

Fast shipping

Fast shipping across Europe.

Secure payment

Pay with protected payment methods.

Price match

Seen it cheaper? We match the price.

Personalized support

Via email, chat, WhatsApp or phone.